Frequently Asked Ticket Questions
Q: Can I purchase Saints season tickets for 2009?
A: The New Orleans Saints are currently sold out on a season ticket basis. Fans may sign up for our Season Ticket Waiting List by logging onto NewOrleansSaints.com, clicking on the “Tickets/Suites” tab, and filling out the form in the lower right hand box. Fans can purchase tickets to an individual game via NFL Ticket Exchange at NFL.com powered by Ticketmaster by following the instructions below:
Q: What is NFL Ticket Exchange at NFL.com Powered by Ticketmaster?
A: Buy and Sell Saints Tickets at NFL Ticket Exchange - NFL Ticket Exchange at NFL.com powered by Ticketmaster is the only Saints and NFL approved place to buy and sell Saints tickets with other fans. Visit NFL.com/TicketExchange to buy and sell Saints tickets today! How do I get on the waiting list? Fans may log onto NewOrleansSaints.com, click on the “Tickets/Suites” tab and fill out the form in the lower right hand box. Is there a charge to be on the waiting list? Unlike many professional sports franchises, the New Orleans Saints do not charge a fee for signing up for the team’s waiting list. When do single game seats typically go on sale? You can purchase single game seats at NFL Ticket Exchange powered by Ticketmaster at NFL.com/TicketExchange. It's the only Saints- and NFL-approved place to buy and sell Saints tickets with season ticket holders and other fans.
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Q: Are group tickets available for purchase?
A: Due to the team selling out all of their season tickets, group seating packages are not available for purchase.
Q: Do the Saints have personal seat licenses (PSL’s)?
A: Unlike many professional sports franchises, the New Orleans Saints do not charge PSL’s.
Q: I have heard there is a waiting list for season tickets? What does that mean, exactly?
A: In an effort to service future season ticket holders and make the process of fulfilling their requests as seamless as possible, a waiting list for season tickets was established in 2006 by the New Orleans Saints. To join the growing waiting list for 2009 and beyond, fans are urged to call (504) 731-1700 or log onto www.NewOrleansSaints.com.
Q: Can I transfer my name on the waiting list to someone else?
A: No. Fans wishing to join the waiting list are encouraged to log onto www.NewOrleansSaints.com and sign up for the a spot on the waiting list.
Q: I have two season tickets and my friend has two seats. Can we get four seats together?
A: You can transfer your season ticket rights to someone else by submitting a Transfer of Ownership form to the Saints. There is no fee to submit a transfer. The transfer must be approved by the Saints. Season tickets can be transferred to qualifying heirs and transferees upon the season ticket holder's notarized authorization on our official transfer form. Transfers are processed during the NFL off-season starting in February and ending on the final season ticket payment deadline (typically in late May), at which point any transfer requests would have to be re-submitted the following off-season. To obtain a copy of the transfer form, please contact the ticket office at (504) 731-1700. Due to high retention rates among season ticket holders, it is highly unlikely. However, to request a change in your seat location, please fill out the Relocation Request Form as specified above. Fans with special needs are given first consideration, while other requests are prioritized by ticket seniority and the date the request was submitted.
Q: I recently changed my address. How do I go about alerting the Saints ticket office of my new address?
A: By calling the Saints’ Ticket Office at (504) 731-1700 during normal business hours, a Saints representative can instruct you on how to go about changing your address and getting the proper paperwork to request such a change.
Q: I would like to transfer my tickets to someone else’s name? How do I do that?
A: You can transfer your season ticket rights to someone else by submitting a Transfer of Ownership form to the Saints. There is no fee to submit a transfer. The transfer must be approved by the Saints. Season tickets can be transferred to qualifying heirs and transferees upon the season ticket holder's notarized authorization on our official transfer form. Transfers are processed during the NFL off-season. Once tickets have been mailed out and/or the football season has begun, all transfer requests are held until the following year. To obtain a copy of the transfer form, please contact the ticket office at (504) 731-1700.
Q: I lost my tickets? What do I do now?
A: Your season tickets are extremely valuable and should be guarded accordingly. Under most circumstances, lost, damaged or stolen tickets can be replaced for the season ticket holder for a minimal fee. In the event of theft, please contact your local police department to report the crime and obtain a copy of the police report prior to contacting the ticket office to have the tickets replaced. To prevent "lost in the mail" problems, we strongly urge you to use an overnight or guaranteed delivery service, and always make note of the game opponent and seat location numbers of the tickets prior to sending.
Q: My tickets were damaged. What do I do now?
A: Damaged tickets will be accepted at the turnstiles providing the ticket is intact and legible, but if the ticket has been damaged beyond recognition, a replacement will need to be issued. In all cases of lost, stolen, or damaged tickets, please contact a ticket office representative who will advise you on the necessary procedure to receive replacements. * Replacement policies for non-season ticket holders are less liberal. Please contact the ticket office for more information.
Q: What are the age requirements to attend a game at the Superdome?
A: Children age five and under may be held in an adult's lap and are not required to have a ticket to the game.
Q: What methods of payment are accepted by the Saints for tickets?
A: The Saints accept all major credit cards, as well as personal and bank issued checks, as well as cash.
Q: What happens is someone is sitting in my seat?
A: If duplicate tickets (two customers are holding tickets to the same seat for the same game are presented, immediately contact the nearest usher or proceed to a Customer Service booth located throughout the Superdome supervisor.
Q: What are the expectations for fan behavior during the game?
A: The New Orleans Saints and Superdome management Stadium Policy is designed to benefit the majority of fans - those who have come to enjoy the unrivaled excitement of NFL football. We do not want your day to be ruined by the unruly behavior of a thoughtless few. If your enjoyment of the game is being marred by the actions of someone around you, please notify stadium security personnel of the problem immediately. The actions of the alleged offender will then be monitored and, upon observation of the disturbance, corrective measures will be taken. Unruly behavior which will not be tolerated at any Saints home game and, in some circumstances, will result in the offender's ejection from the stadium includes, but is not limited to:
*The obvious abuse of alcohol or other intoxicants.
*Fighting taunting, or any action that may harm or endanger others in the Superdome.
*Refusal to extinguish smoking materials in locations where smoking is prohibited.
*Abusive or foul language and obscene actions.
*Any behavior resulting in the disruption of the game.
*Any other conduct deemed to be beyond the bounds of reason for a spectator attending a professional sporting event.